FAQ

FAQ

How long does shipping take?

Orders are typically delivered within 14–28 business days, depending on your location.

Do you ship worldwide?

Yes. We proudly ship our products worldwide.

Will I receive a tracking number?

Yes. Every order includes a tracking number once it has been shipped.

What payment methods do you accept?

We accept all major credit and debit cards through our secure checkout.

Do you offer a warranty?

Yes. Every order is backed by our 40-Day Warranty against manufacturing defects.

Can I return my order?

If there is an issue with your order, please contact us as soon as possible. We’ll review your case and help find the best solution in accordance with our return policy.

Are your products compatible with all Swatch × AP Royal POP models?

Each product page clearly states which models it is compatible with. Please review the product description before placing your order.

How can I contact you?

You can reach our support team anytime through our Contact page or via WhatsApp.